What is Commercial Mediation and who is it for? 

Commercial Mediation can help to resolve a wide range of disputes that involve both businesses and individuals. The mediators within the group are trained and experienced in the delivery of mediation in all types of situations.  
Having obtained an outline of the issue, we will recommend the best-placed mediator to deal with the dispute, ensuring that the person appointed understands the issues and can deal with any complexities as they arise. 
The types of cases that can be referred to Commercial Mediation include (but are not limited to): 
Agency Agreements 
Boundary Disputes 
Contractual Disputes 
Development Disputes 
Disputed Debts 
Distribution Agreements 
Environmental Issues 
Intellectual Property 
Land Ownership 
Landlord and Tenant 
Mergers & Acquisitions 
Party Wall Disputes 
Private Clients 
Product Liability 
Professional Negligence 
Reputation Management 
Rights of Way 
Sale of Goods & Services 
Trusts, Wills and Probate 

What are the benefits of Commercial Mediation? 

Mediated agreements are usually reached within one day or where this is not possible, further actions needed to facilitate agreement are identified. 
It empowers individuals to specifically identify the issues from their perspective and to be active is seeking solutions or resolutions. 
It encourages joint decision making: all parties working together to reach agreements that are mutual, fair and workable. 
Mediation can be less costly, more time efficient and produces long-term solutions. 
Mediators always work in a confidential manner and will not discuss anything that is said during the process with anyone else. Of course, issues of risk to any party may require action. 
The mediator’s role is to facilitate conversations that steer people towards mutually acceptable solutions and agreements. They do not tell parties what to do, make decisions or pass judgements. 

Who can use this service? 

We are happy to consider all cases and will only agree to take a case if we feel that we have the skills to improve the situation. Referrers can be private companies, statutory authorities or community organisations. 
Mediation works. More than 90% of cases end in a full or partial agreement. We offer a cost efficient and value for money service, especially when compared to alternatives such as a court or legal dispute. Mediation can also be completed in less time. 

The Commercial Mediation Process 

Following an initial telephone discussion and a verbal acceptance of our quote of costs, an appointment will be made for the lead mediator to meet with the referrer. 
Provided the mediator and the referrer are happy to proceed, a date will be set for the mediation to take place. If there are a number of people involved, the mediation may be phased over two days. 
On the appointed day, the mediator(s) will meet with each party separately to begin with. These meetings generally take about half an hour each. 
After the individual meeting a joint meeting will take place to identify the issues, agree the agenda and discuss the rules and limits of the mediation. 
How the meeting progresses from here will depend on what is being discussed. Typically, there may be breaks, small group meetings, one to one meetings with the mediator or the whole session may be conducted as a group. 
Whatever form the mediation takes, there will be a concluding meeting to recap on progress made and any agreements reached or being considered for further action. 
Sometimes a follow-up session is agreed at an appropriate time interval. 

Fee Structure 

The fees involved will depend on the complexity of the issues, the value of the dispute, the number of people involved and the number of meetings required. 
There is a minimum fee of £300 per party. 
Charges will vary with each case dependent on the value of the dispute. For mediations involving more than two parties, these will be agreed on a case-by-case basis. Once a fee has been agreed, a written contract will be raised for the referring organisation and the mediation service to sign. Please contact us HERE for a no obligation quote for your situation. 
A typical example of the fees we charge is given here for guidance: 
Minimum charge per party for mediation day (4 hours) - £480 
Minimum charge per party for each additional hour - £300 
Mediator mileage (if required) - 50p per mile 
Other mediator expenses, venue hire etc., by prior agreement. 
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