Family Mediation In Kidderminster
Meet our Kidderminster Mediators
Mandy Nardiello - Family Mediator - Kidderminster
Mandy is a qualified family and community mediator with over five years' experience, providing mediation services in Kidderminster, Worcestershire, and across the West Midlands.
She is experienced in working directly with children, both as part of the mediation process and in wider family support roles. Before becoming a mediator, Mandy spent 13 years as a Home-Start Co-ordinator, supporting families facing a wide range of complex challenges and working closely with both parents and children.
Mandy has also held several voluntary roles, including Nightstop mediator supporting parents and teenagers, a child worker with Noah's Ark Family Bereavement Service, and a support worker within women's refuges.
With a calm, compassionate approach, Mandy draws on a range of mediation techniques, combining active listening with practical guidance to help families communicate more effectively and reach agreements that work for everyone. She understands that every family is different and tailors her approach to meet each client's individual needs.
Svitlana Stadnyk - Family Mediator
Svitlana is an experienced family mediator with a passion for helping separating couples reach amicable agreements. Svitlana's background is unique, combining experience managing a national distribution company with a passion for family well-being. After realising she desired a more meaningful career path, she transitioned to family mediation in 2015. Witnessing divorcing clients reach agreements through mediation continues to be her greatest motivator.
Her dedication to the field led her to co-found the Association for Family Mediators of Ukraine. In 2019, Svitlana further expanded her expertise by training in cross-border family mediation. This allows her to support parents across borders, particularly in cases involving child abduction and other international family matters. In 2022, she completed family mediation training in the UK and is working towards accreditation.
Svitlana is fluent in English, Ukrainian, and Russian, facilitating clear communication for all parties involved. She understands the emotional challenges of separation and is committed to creating a safe and respectful environment where you and your ex-partner can openly discuss arrangements regarding child contact, living arrangements, future communication, and co-parenting strategies. With Svitlana's guidance, you and your ex-partner can navigate the complexities of separation in a respectful environment, ultimately allowing you both to move forward with your lives.
How can family mediation help me?
At our Kidderminster mediation office, we help couples and families work through the issues that arise when relationships break down, whether you are married, living together, separated, have never lived together, or were in a civil partnership.
At the end of the mediation process, you will receive a written summary of the agreements you have reached together voluntarily. Your mediator will guide discussions, encourage constructive communication, and help you explore your options, but the decisions will always remain yours.
At our Kidderminster mediation office, we offer a cost-effective and affordable alternative to court proceedings and lengthy legal disputes. Family mediation is often quicker, less stressful, and significantly less expensive than resolving matters through the courts.
We understand that separation is an emotional and challenging time. When communication has broken down, making important decisions can feel overwhelming. Family mediation provides a supportive, impartial environment where you can work together to resolve issues constructively, helping you reach practical agreements without the cost, delay, and conflict often associated with litigation.
What are the benefits to our Kidderminster Mediation?
Improve communication and reduce conflict during separation.
Make fair, practical decisions together, with both people having an equal voice.
Keep the needs of your children at the centre of discussions, helping you reach agreements that support their wellbeing.
Find mutually acceptable solutions without the stress and expense of court proceedings.
Reach agreements more quickly than through traditional legal routes, helping you move forward sooner.
Confidentiality
Mediation is a confidential process. We will not give information to your legal or other advisers, or to any other third parties, without obtaining your joint permission. There are, however, two exceptions to this confidentiality.
The first would be where you, or any other person (most particularly a child) is at risk of serious harm. In these exceptional circumstances, we would take the necessary action to safeguard/protect the child or adult concerned, in line with both the Family Mediation Council and the College of Mediators’ Codes of Practice.
The second is where we are required to make disclosure to the appropriate government authorities under the Proceeds of Crime Act 2002, and/or the relevant money laundering regulations.
Affiliations
All our mediators are individual members of the College of Mediators, www.collegeofmediators.co.uk, who are members of the Family Mediation Council.
All our mediators are members and they are all required to undertake regular training to maintain our high professional standards and update their practice. In addition some mediators are members of other recognised organisations.
Our mediators are professional, experienced and independent. They are registered with the Family Mediation Council (FMC) as FMC Accredited Family Mediators (FMCA) for family and child arrangements, which authorises us to conduct Mediation Information and Assessment Meetings – MIAMs.
File Storage
We will return any original documents requested during mediation to you as soon as we can. Mediation files are securely stored electronically at the main office and confidentially destroyed six months after the case closure date (the last contact with the mediator). In financial cases the mediator will destroy any sensitive financial material as soon as they have completed a financial schedule. Once a file has been destroyed, any further contact will be considered a new referral and case.
Complaints and Compliments
We welcome constructive comments about the service we provide, and we also periodically seek the views of a sample of users. A copy of our complaints procedure is available on request.